Privacy Policy خصوصيتك تهمنا – سياسة الخصوصية
Last Updated: April 2025 · Effective Immediately
📋 Introduction
Safa Rooh Premium ("we", "us", or "our") operates safarooh.shop. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
We are committed to protecting your personal information and your right to privacy. If you have any questions, please contact us at aroohsafar@gmail.com.
🕌 We respect the privacy of every customer. We do not sell, trade, or rent your personal information to third parties for marketing purposes — ever.
📊 Information We Collect
We collect information you provide directly when placing an order or contacting us:
| Data Type | What We Collect | Why |
|---|---|---|
| Personal Identity | Full name | Order processing and delivery |
| Contact | Email address, phone number | Order confirmation, shipping updates |
| Shipping | Delivery address, city, state, PIN code | Delivering your order |
| Payment | Payment method (card/UPI). We do NOT store card numbers. | Payment processing via Razorpay |
| Order History | Products ordered, amounts, dates | Order management and support |
| Newsletter | Email address (if subscribed) | Sending you offers and updates |
| Technical | IP address, browser type, pages visited | Security monitoring and analytics |
🔑 How We Use Your Information
- To process and fulfill your orders
- To send order confirmation and shipping notifications via email
- To communicate with you about your orders or inquiries
- To send newsletters and promotional offers (only if you subscribed — you can unsubscribe anytime)
- To improve our website and product offerings
- To prevent fraud and maintain security
- To comply with legal obligations under Indian law
🤝 Sharing Your Information
We only share your information with trusted third parties necessary to run our store:
- Razorpay — Payment processing. Your payment data is handled securely by Razorpay and is governed by their Privacy Policy. We never see or store your card details.
- Resend — Email delivery service used to send you order confirmations.
- Supabase — Secure cloud database where your order and account data is stored.
- Vercel — Website hosting provider.
- Shipping Partners — Your name and address are shared with courier/shipping services to deliver your order.
🔒 We do not sell, rent, or share your personal data with advertisers, marketers, or any unrelated third parties.
🍪 Cookies & Tracking
Our website uses minimal cookies and local storage for functionality:
- Cart Storage — Your cart items are saved in your browser's local storage so your cart persists between visits. This data stays on your device only.
- Analytics — We use PostHog analytics to understand how visitors use our site. This data is anonymized and used only to improve our store.
- Error Tracking — Sentry is used to track technical errors. No personal data is sent to Sentry.
You can disable cookies in your browser settings. This may affect some functionality like cart persistence.
🛡️ Data Security
We take data security seriously and have implemented the following measures:
- All data transmitted between your browser and our servers is encrypted using SSL/TLS (HTTPS)
- Our database is secured with Row Level Security — customers can only access their own data
- Payment processing is handled entirely by Razorpay — we never see your card details
- DDoS protection provided by Cloudflare
- Regular security monitoring via Sentry and UptimeRobot
- API keys and secrets are stored securely and never exposed publicly
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
📱 Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your personal data (subject to legal requirements)
- Unsubscribe — Opt out of marketing emails at any time by emailing us or clicking the unsubscribe link in any email
- Data Portability — Request your data in a portable format
To exercise any of these rights, contact us at aroohsafar@gmail.com with the subject line "Privacy Request".
👶 Children's Privacy
Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
🔗 Third-Party Links
Our website may contain links to third-party websites such as our main website (safarooh.shop Hajj services). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
📝 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
📞 Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
We will respond to your privacy inquiries within 72 hours, insha'Allah.